IBM Lotus Sametime Unyte Support

Best-in-Class Support

Lotus Sametime Unyte services are so simple to learn and use, you may not even need support! But if you do, we provide self-help available online 24x7 and a best-in-class support staff to help you get the most from your Lotus Sametime Unyte experience.

System Tests and Downloads

Business Partner Resources

The Lotus Sametime Unyte Business Partner Resources Site is available only to Lotus Sametime Unyte Business Partners and service providers.  It requires a login ID and passcode to gain access. To obtain your access credentials please contact your Lotus Sametime Unyte representative or Business Partner support.


Online Help

Questions? Just click the appropriate product below and be connected to our online help. All support is currently available in English only.

Contact Us

Lotus Sametime Unyte offers the same great service to customers around the globe, with e-mail, forum or telephone support options.

  • Email your questions to our support team at .
  • For technical issues requiring immediate attention you may contact our 24x7 telephone support desk at 1-888-376-0105.
  • Customers outside the U.S. and Canada, may also dial toll free:
    Select your country:

Sametime Unyte support provides toll free access from many countries. If toll free is not available in your country, you may still contact support directly at +1-978-899-9192.